On the results page, enter a statement "Select the item for more details" or add the word "more" after the description
Users stop on the results page and don't realize that more information is available if they select the item.6 votes
A search for "mop rack" or mop holder or "tool holder" or "cleaning tool holder" did not find what I wanted. But it does on McMaster.com - immediately. It is hilarious to me THIS feedback tool finds so many match suggestions for the word "search". Obviously I am not the only one who thinks this site's search function is pitiful.5 votes
I can't believe any company would just automatically send out a back order that was over six months old charging my personal card for product no longer needed.
I was originally impressed with your website but this does leave your customer relations lacking.4 votes
Price discrepancy between online price and call in price4 votes
Type in the word Reamer and all you get are a few pipe reamers. My supervisors gave up trying to find the tooling they need to complete the job. You need to look at improving your search engine to more easily find what they are looking for. They even used the part numbers in your catalog and that did not work.4 votes
rubber insulated ansi gloves cannot find looked for an hour be nice to not waste my time looking for stuff that never shows up. So my suggestion is to update search2 votes
If we wish to purchase an item that's not available on your website I'd like to be able to submit a quote request (without creating an account on your website) and have you respond via email or phone with the quote.2 votes
Please send us your best price and lead time for below item:
DESCRIPTION: CORD, 14/3 SJO, (300V)
PART NUMBER: 823327-04-08
QUANTITY: 100 feet / MOQ
Please provide data specification, weight and Freight Cost to Philippines.
We appreciate your soonest reply.2 votes
You can not unsubscribe from your emails. All browsers block the link because of an invalid security certificate. Please correct the certificate. (FYI, being unable to subscribe is a Federal Violation)
Or you can manually remove my email address from all future mailings.1 vote
Debug your java script - ;-)1 vote
Just need to upload correct product picture. BlackBook313 also has the wrong picture.1 vote
Site doesn't allow me to check-out???1 vote
The images for the stanley powerlock tape measures show a 12' tape measure for all. When on the page of the 16' tape measure, it should show a 16' tape measure1 vote
Our hand trucks and other material handling equipment are made in the USA, and have experienced double digit volume growth for the last 3 years. We drop-ship in 3 days and offer 5 day lead times on stock loads. Please contact me at Magline to discuss--Kari Michalski--989-512-1000 extension 2291 vote
When you drill down under the first set up of catagories under Fast Find - Hand Tools. I use my mouse to scroll down, it works, but it also grabs the whole page and scrolls that down. It makes it very jerky.
Otherwise it's a very nice new feature.
Thank you1 vote
We are a leading diamond tools manufacturer for granite, marble, engineered stone and concrete, and specialized in polishing pads and
grinding cup wheels.
Following is our online catalog supported by Korea government;
Please, review our products, and let us know your interest by return.
Thanks and best regards,
Jason Lee at RM Tech Korea (StoneTools Korea®)
So I place an order with IDG, because the price is really good, however when my material arrives it is partial order only 100 toggles and 100 drop in anchors arrive when I ordered 400 toggles and 100 drop in anchors. I am curious where the rest of my order is likely it is a partial order and the remaining is on it's way, but wouldn't it be sweet to have some type of service that would tell me that. Like a track your order icon, or even a recent purchases under my account, so I can look for some I purchased previously, but now want more. I think this could propel your site to the next level. Just a thought.
So I place an order with IDG, because the price is really good, however when my material arrives it is partial order only 100 toggles and 100 drop in anchors arrive when I ordered 400 toggles and 100 drop in anchors. I am curious where the rest of my order is likely it is a partial order and the remaining is on it's way, but wouldn't it be sweet to have some type of service that would tell me that. Like a track your order icon, or even a recent purchases under my account, so I can look for some…1 vote
I found that the pictures associated with gloves 984K are actually gloves 84000. The correct picture (found it on West Chester's web site) show a tan colored glove, not yellow.1 vote
Am Dan From University of Alabama .
We will like to purchase Equipment's mention below:-
Do advise the pricing and availability of the item .
We have our Purchase Order and Credit References for NET 30 TERMS.
Awaiting your earliest response.
University of Alabama
1720 2nd Ave South
Birmingham, AL 352941 vote
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